Workshop related
報名線上講座或工作坊,會有影片可以看嗎?
有的,我們了解到有些參與者會想再日後重溫,因此,只要報名現場版的線上講座或工作坊,我們都會提供當天的影片,寄出時間會在活動結束後7-10天內,這段時間為影片剪輯與加上字幕的作業時間,讓重播影片觀看體驗更好。
I am temporarily unable to attend, can I find someone to replace me?
OK! As long as the buyer informs us of the following information using the same email address used at the time of purchase 4 hours before the event, it can be easily and painlessly transferred to any relative or friend!
- Names of expected attendees on the day
- Purchased workshop name and time
I am suddenly unable to attend, can I get a refund?
Please refer to the refund policy below:
- If you send us a letter two weeks (inclusive) before the workshop event date, you will receive a full refund.
- If you send us a letter one week (inclusive) before the workshop event date, you will receive a refund of 50% of the fee, or a discount on the cost of a future workshop*
- If you send us a letter three days (inclusive) before the workshop event date, you will not be able to receive a refund or offset the cost of a future workshop*
If you have any questions, please feel free to send us an email at elevatewitharete@gmail.com!
*Discount on the cost of a future workshop: If you need to reserve your spot, you need to inform us within three days of the workshop event that you are unable to attend, and we will reserve your spot for the next year and can transfer the purchased workshop to you. The entire fee will be used as a discount for the next workshop and will be used within one year. For example, if I send a letter on 5/31 to inform that I cannot attend the 6/1 - £30 workshop that I have registered for, and I send a letter on 6/2 to inform that I want to reserve my place, I can use the £30 discount for the next workshop next time. The cost of the workshop.
I purchased a ticket for one person, but I have a friend who wants to join me temporarily. Can I pay the price for two people to join the show?
Absolutely! We warmly welcome anyone interested in life planning—the more, the merrier!
You can find the option to purchase with friends on our official website. If you have already paid for your purchase, please email us to request a discount code for the two-person rate. (Please send your request to info@elevatewitharete.com)
活動結束後,沒有收到影片信件?
只要購買現場版線上講座與工作坊,我們都會提供重播影片,而寄出時間會在活動結束後7-10天內寄出,此段時間主要會作為活動影片的作業時間,將活動中不必要的等待時間移除並增加字幕。
若在10天之後仍沒有收到重播影片,我們建議:
- 至「報名時使用的郵件地址」的收件夾或垃圾信件查看
- 若上述兩個信件夾仍沒有,請來告知我們(info@elevatewitharete.com)
Is there any chance to hold a physical workshop?
We would love to! Amber is currently located in Switzerland and Ida is located in the UK. If there is an opportunity in the future, we hope to hold physical workshops in Europe or Taiwan. As for when, we don’t know yet. Follow us on Instagram (@elevatewitharete), Youtube Areté or subscribe With our newsletter, you'll be notified instantly when your dream of a physical workshop comes true!
Cooperation opportunities
Do you offer workshops for businesses or groups?
Yes! We will customize workshop activities specifically for enterprises or groups. Whether it is in the education industry or corporate enterprises, you are welcome to share your initial ideas with us. Please write to info@elevatewitharete.com.
Do you have any open alliances with different industries?
Yes! As a lifestyle planning brand, it is because we are curious about many fields. For example, Amber loves handicrafts and cooking, while Ida has an inexplicable sense of mission in art, psychology and relationship interaction.
Therefore, we look forward to using more aspects to communicate with different fields. Whether it is a podcast, a studio that is starting to set sail, a coffee shop, an art gallery, or a brand that has already established itself, we welcome you and send your ideas to us. to info@elevatewitharete.com.
- 任何相關問題,若沒有在上述被提及,也歡迎直接來信詢問,或利用官網的互動功能留言,我們會儘速你。
- 我們會定期檢視服務流程與營運模式,上述資訊將會在必要時做更新,以提供團隊與參與者更好的互動環境。